At Mobi Biz, we take data privacy seriously. This statement outlines how we collect, use, and protect personal information across our digital platforms and services, including our website, research tools, and messaging channels on WhatsApp, Facebook, Instagram, and others.
Email: dataprivacy@mobibiz.org
1. Scope of Application
This privacy policy applies to all data collected through our website, digital surveys, chatbot interactions, and research or development engagements. It also governs how we handle information from clients, partners, and end-users engaging with our services.
2. Information We Collect
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Personal Information: We may collect your name, email, organization, or contact details when you:
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Subscribe to our newsletters or research insights
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Request a quote or demo
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Engage with our product development services or digital chatbot solutions
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Usage Data: We use tools such as Google Analytics and Facebook Pixel to monitor website traffic and digital engagement. This includes IP addresses, browser types, page views, and referral sources.
3. Use of Information
We use your information to:
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Deliver requested content or services, including research updates and project communication
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Customize our services based on user interactions and feedback
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Improve platform performance and user experience
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Comply with applicable legal and contractual obligations
4. Third-Party Sharing
We may share anonymized data with partners or service providers supporting our operations. Any sharing of identifiable data is governed by confidentiality agreements and is only done with consent or under lawful obligation.
5. Data Protection & User Rights
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We follow industry-standard security practices to safeguard your data, including secure cloud infrastructure and access controls.
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You have the right to:
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Request access to or deletion of your personal data
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Opt out of digital communications at any time
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Withdraw consent for data processing, where applicable
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6. Compliance & Ethics
Mobi Biz is committed to ethical data practices in line with the Botswana Data Protection Act and international standards such as the EU GDPR, including:
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Transparency in data collection
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Purpose limitation and lawful processing
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Data accuracy and accountability
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Protection of sensitive information